Terms & Conditions

Effective Date: June 16, 2026 • Last Revised: June 16, 2026

Acceptance of Terms

By accessing this website, submitting a booking inquiry, or receiving services at Nash Beauty Salon, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use this website or schedule an appointment.

These Terms apply to all clients, website visitors, and guests. They may be updated at any time; the most current version is always posted on this page with a revised date at the top.

Use of This Website

This website is provided for informational purposes and to facilitate booking inquiries for Nash Beauty Salon. You agree to use it only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use and enjoyment of the site.

You may not:

Use this website to transmit unsolicited commercial communications
Attempt to gain unauthorized access to any part of the site or its underlying systems
Copy, reproduce, or redistribute content from this website without prior written permission from Nash Beauty Salon

Nash Beauty Salon reserves the right to restrict access to this website at any time without notice.

Appointments & Booking

Appointments at Nash Beauty Salon may be requested through our website Booking Intake Form, calling/texting, email or by contacting your stylist directly. Submission of a booking request does not guarantee an appointment. Your appointment is confirmed only when you receive direct confirmation from your stylist or the salon.

When submitting a booking request, you agree to provide accurate and complete information, including your name, contact details, and service interest. Providing false or incomplete information may result in cancellation of your appointment.

Note on Booking Platforms: Some stylists at Nash Beauty Salon manage their own independent booking systems (Meevo or GlossGenius). When you are directed to one of these platforms, you are leaving this website and are subject to that platform’s own terms and policies. Nash Beauty Salon is not responsible for transactions or data submitted through third-party platforms. See Stylist Independence section below for more detail.

Cancellation & No-Show Policy

We deeply respect our stylists’ time and livelihood. Last-minute cancellations directly affect their income. The following policy applies to all appointments at Nash Beauty Salon.

Cancellation Notice Required

You must cancel or reschedule your appointment at least 24 hours before your scheduled start time.

Cancellation with 24+ hours’ notice: No charge. You may reschedule at no penalty.
Cancellation with less than 24 hours’ notice: A fee equal to 50% of the scheduled service cost will apply.
No-show (no contact, no response, missed appointment): A fee equal to 100% of the scheduled service cost will apply.

Outstanding Fees

All cancellation and no-show fees must be paid in full before a future appointment can be booked with any stylist at Nash Beauty Salon.

How to Cancel

To cancel or reschedule, please contact your stylist directly by phone, text, email or through the platform used to book your appointment. Please do not submit a cancellation through the website contact form, as response times may not meet the 24-hour window.

Late Arrival Policy

We schedule appointments carefully to give every client dedicated, unhurried time with their stylist. Late arrivals affect every client that follows.

If you are running late, please contact your stylist as soon as possible.
If you arrive more than 15 minutes late without prior notice, your appointment may be cancelled at your stylist’s discretion.
Appointments cancelled under this policy are subject to the 100% no-show fee described under the Cancellation & No-Show Policy.
If you do arrive late and your stylist is able to accommodate you, please be aware that your service may be modified or shortened to avoid impacting other clients.

Services & Results

Hair color, chemical treatments, and other beauty services involve variables that are unique to each client, including hair condition, prior treatments, porosity, and individual biology. While our stylists are highly skilled and will work toward your desired result, Nash Beauty Salon cannot guarantee identical outcomes across clients or guarantee that any specific result will be achieved in a single visit.

To protect your hair’s health and integrity, your stylist may recommend a modified service plan if the requested service poses a risk of damage. We ask that clients trust their stylist’s professional judgment in these situations.

A patch test or strand test may be required prior to certain chemical services. Failure to complete a required pre-service test may result in refusal of service at no charge to Nash Beauty Salon.

Refund & Adjustment Policy

Services

Your satisfaction is important to us. If you are not fully satisfied with your service, please contact the salon within 14 days of your original appointment date. We will schedule a complimentary adjustment appointment with your original stylist to address the concern.

Please note:

Adjustment services are available for the same service originally performed, not for a different service or a change in preference after the fact.
Nash Beauty Salon does not issue cash, credit card, or bank refunds for completed salon services.
Requests made after 14 days of the original appointment will not be eligible for a complimentary adjustment.

Retail Products

Retail products purchased at Nash Beauty Salon may be returned or exchanged within 14 days of purchase, provided the product is unused or only minimally used (opened to assess quality). Returns within this window are eligible for an even product exchange or salon store credit. We do not issue cash refunds on retail products.

Gift Cards

Gift cards purchased at Nash Beauty Salon are non-refundable and have no expiration date. Lost or stolen gift cards cannot be replaced.

Salon Floor & Guest Policy

To maintain a focused, safe, and comfortable environment for all guests and stylists, the following policies apply on the salon floor:

Children

Children are welcome at Nash Beauty Salon when they are receiving a scheduled service. For the safety of all guests and out of respect for our stylists’ working environment, children who are not receiving services may not remain unattended in the salon or waiting area. We appreciate your understanding.

Additional Guests

Our salon space is intimate and designed to serve clients receiving services. We kindly ask that you avoid bringing additional guests (friends, family members, or children) to accompany you during your appointment. If an exceptional circumstance requires you to bring a guest, please contact your stylist in advance for approval.

Personal Property

Nash Beauty Salon is not responsible for the loss, theft, or damage of personal property brought into the salon. Please keep valuables with you at all times.

Right to Refuse Service

Nash Beauty Salon reserves the right to refuse or discontinue service to any individual whose behavior is disruptive, threatening, or otherwise inconsistent with maintaining a safe and respectful environment for clients and staff.

Photography & Image Use

Nash Beauty Salon stylists may photograph completed services for portfolio, marketing, or social media use. Photographs of clients are only taken, stored, and shared with your explicit prior consent. You will be asked before any photograph is taken.

If you consent to photography and later wish to have your image removed from our marketing materials or social media, you may request this in writing by contacting us directly. We will honor removal requests within a reasonable timeframe.

Consenting to photography does not entitle you to compensation of any kind.

Health & Safety

Your safety is our priority. Please disclose any known allergies, skin sensitivities, scalp conditions, recent chemical treatments, or medical conditions that may affect your service prior to your appointment. Nash Beauty Salon and its stylists are not liable for adverse reactions resulting from undisclosed conditions or prior treatments.

If you are experiencing symptoms of illness, we respectfully ask that you reschedule your appointment. Please contact your stylist as soon as possible — cancellations made for illness reasons will be handled at the stylist’s discretion with sensitivity to the situation.

Stylist Independence

Nash Beauty Salon is home to a team of skilled stylists who may operate with a degree of professional independence, including maintaining their own scheduling systems, pricing structures, and booking platforms.

When you book directly through a stylist’s individual booking platform (such as Meevo or GlossGenius), you are entering into a direct relationship with that stylist and are subject to that platform’s own terms of service and privacy policy. Nash Beauty Salon does not own, operate, or control these third-party platforms and is not responsible for transactions, data, or policies associated with them.

While Nash Beauty Salon maintains general salon policies that all stylists are expected to uphold, individual stylist pricing and scheduling terms may vary. We encourage you to confirm details directly with your stylist prior to booking.

Limitation of Liability

To the fullest extent permitted by applicable law, Nash Beauty Salon, its owners, and its stylists shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Your use of or inability to use this website
Any service performed at the salon, except in cases of gross negligence or willful misconduct
Loss, theft, or damage to personal property while on salon premises
Actions or omissions of third-party booking platforms linked from this website

Nash Beauty Salon’s total liability to you for any claim arising out of or related to these Terms shall not exceed the amount you paid for the service giving rise to the claim.

This website and its content are provided “as is” without warranties of any kind, express or implied. We do not warrant that the website will be error-free or uninterrupted.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Illinois. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Kane County, Illinois.

If any provision of these Terms is found to be unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

Changes to These Terms

Nash Beauty Salon reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date. Your continued use of this website or scheduling of appointments after changes are posted constitutes your acceptance of the updated Terms.

For material changes, we will make reasonable efforts to provide notice, which may include a notice on our website or through direct communication.

Contact

If you have questions about these Terms & Conditions or any of our salon policies, please reach out:

In person: Nash Beauty Salon, Geneva, Illinois
Website: Use the Contact form on this site

We are happy to clarify any policy before your appointment.